Refund Policy
Last updated: 1 October 2026
Money back within 14 days
If Boutiqo is not right for you, we give you a full refund, no questions asked, if you ask within 14 days of the payment. This applies to the first payment and to every renewal.
How to ask
- write to us at contact@boutiqo.app from the email you paid with;
- or request the refund directly from Paddle, using the link in your payment email.
What happens next
The payment is collected by Paddle.com, the Merchant of Record, so Paddle also returns the money, to the same payment method. It usually arrives within a few business days, depending on your bank. With the refund, the subscription is cancelled and the shop becomes “suspended”, as with any stopped subscription (see the Terms).
After 14 days
A period that has already started is not refunded. But you can cancel at any time so the subscription does not renew: you only pay until the end of the current period.